Good to knowSafe play.
Happy visits.
These simple rules help keep Amazone Playzone clean, safe and fun for every family.
- A parent or guardian must remain with children for the entire visit.
- Toddler Zone is for ages 1–3, Adventure Zone is for ages 4+, and the main playground is designed for children under 12.
- No running, pushing, chasing or rough play.
- Do not climb on nets or lean or climb on fences.
- Socks are required throughout the facility—no bare feet or shoes in play areas.
- A waiver is required for every child. Online waivers are required unless a group of 10+ children is using a 24-hour waiver.
- Remove jewelry, loose pocket items and unnecessary eyewear before using equipment.
- Read and follow all signs posted at individual play structures.
- Outside food and drinks are not permitted. Reusable water bottles are welcome.
- All food and drinks, including water bottles, must remain in the café.
- Strollers and wagons must be parked at the front of the facility.
- Sharp items and aggressive or disturbing behaviour are not permitted.
Party room policiesA smooth celebration
starts here.
Additional policies apply to birthday parties, field trips and booked groups.
Deposit & Payment
- A non-refundable $100 + tax deposit is required and is applied to the final balance.
- Cancelled deposits may be used to rebook or kept as store credit.
- Cancellations require 24 hours’ notice. Less than 24 hours’ notice has a $50 fee.
- Photo ID is required at check-in and is returned after final payment.
Decorations
- Tablecloths, plates, cups, napkins and cutlery are provided.
- Latex balloons are not permitted. Foil balloons are welcome.
- No nails, duct tape, piñatas, glitter, confetti or silly string.
Room Time
Every party includesPrivate Room Rental for 2 Hours - Your 2-hour private room time begins at the scheduled booking time.
- Early room access is not available.
- Please arrive 10–15 minutes early. Late arrival does not extend room time.
Staff directions and posted signs always apply.Please speak with our team if you have a safety, allergy or accessibility question.
